Privacy Policy
Last Updated: June 2026

At De Support Tourism Services (DSTS), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, booking our travel services, or communicating with us.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

 
1. Information We Collect
We may collect the following information:
Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Postal Address

  • Date of Birth (if required for travel bookings)

  • Passport Details (for international tours)

  • Emergency Contact Information

Travel Information

  • Travel Preferences

  • Tour Booking Details

  • Accommodation Requirements

  • Special Requests or Dietary Preferences

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Statistics

  • Cookies and Tracking Data

 
2. How We Use Your Information
We use your information to:

  • Process tour bookings and travel arrangements

  • Provide travel quotations and itineraries

  • Respond to inquiries and customer support requests

  • Send booking confirmations and travel updates

  • Improve our website and services

  • Conduct marketing and promotional activities (with your consent)

  • Comply with legal and regulatory requirements

 
3. Information Sharing
To deliver travel services efficiently, we may share necessary information with:

  • Hotels and Resorts

  • Airlines and Transportation Providers

  • Visa Processing Agencies

  • Local Tour Operators and Guides

  • Government Authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 
4. Payment Security
All online payments are processed through secure payment gateways.
De Support Tourism Services does not store your debit card, credit card, net banking, UPI PIN, CVV, or banking credentials on its servers.
Payment transactions are subject to the privacy and security policies of the respective payment gateway providers.

 
5. Cookies
Our website may use cookies to:

  • Improve user experience

  • Remember visitor preferences

  • Analyse website traffic

  • Enhance website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

 
6. Data Protection
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

 
7. Marketing Communications
With your consent, we may send:

  • Tour Offers

  • Travel Newsletters

  • Promotional Campaigns

  • Destination Updates

You may unsubscribe from our marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

 
8. Third-Party Websites
Our website may contain links to third-party websites, including hotels, tourism boards, airlines, payment gateways, and social media platforms.
We are not responsible for the privacy practices or content of such external websites. We encourage users to review their privacy policies before providing personal information.

 
9. Data Retention
We retain personal information only for as long as necessary to:

  • Complete travel bookings

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

After the retention period, information may be securely deleted or anonymized.

 
10. Your Rights
You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your contact details

  • Withdraw marketing consent

  • Request deletion of eligible personal information

Requests can be submitted using the contact details provided below.

 
11. Children's Privacy
Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors without appropriate consent.

 
12. Changes to This Privacy Policy
De Support Tourism Services reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised policy.

 
13. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
De Support Tourism Services
Website: www.desupporttourism.com
Email: info@desupporttourism.com
Phone / WhatsApp: +91 89610 08040, +91 99039 86904

 
De Support Tourism Services is committed to maintaining the privacy, security, and confidentiality of all customer information while delivering exceptional travel experiences across India, Bhutan, Nepal and other destinations.